Do you own the source code after delivery?

Yes — 100% full ownership transfer. Upon project completion and final payment, you receive the complete source code repository, all assets, database schemas, and deployment scripts. There are no licensing fees, no vendor lock-in, and no conditions.

What is your refund policy?

We operate on milestone-based payments, so you only pay for work that has been completed and approved by you. If we fail to deliver an agreed milestone, we either fix it (at no extra cost) or refund that milestone payment. We also offer a 30-day post-launch warranty.

Can we start small and expand the project later?

Absolutely. We design every system with modularity in mind. You can start with a core MVP (e.g., a 3-feature mobile app or a basic admin panel) and incrementally add features as your user base and budget grow.

Which technologies do you specialise in?

Frontend: React, Next.js, Flutter. Backend: Node.js (NestJS), Python (FastAPI, Django). Mobile: React Native, Flutter (iOS + Android). Databases: PostgreSQL, MongoDB, Redis. Cloud: AWS, GCP, Azure. AI/ML: TensorFlow, PyTorch, LangChain, OpenAI API integration.

How much does custom software development cost in India?

Custom software development at Mohit Technology starts at ₹1.5 Lakhs for a Validation MVP (4–8 weeks). A full professional system ranges from ₹3L–₹8L, and enterprise platforms with AI integrations start at ₹8L+. We offer flexible milestone-based payment plans.

How long does it take to build a mobile app?

A basic mobile app takes 4–8 weeks with Mohit Technology. A mid-complexity app with admin panels and integrations takes 8–16 weeks. We use Flutter for cross-platform (iOS + Android) development to reduce both time and cost without compromising performance.

Do you provide ERP software for small businesses?

Yes. We build custom ERP software tailored to your business — covering inventory management, billing, GST/HUID compliance, CRM, HR, and reporting. Our ERPs are designed for jewellery, manufacturing, retail, and service businesses across India.

Do you sign an NDA before discussing my project?

Yes. We sign a mutual NDA on Day 1 of any project discussion, at no cost to you. Your business idea, data, and technology remain completely confidential.

AI Chatbots for Business in India: Cut Customer Response Time from Hours to Seconds

Here is an uncomfortable truth: when a potential customer messages your business at 9 PM and does not hear back until 10 AM the next morning, there is a 60% chance they have already bought from a competitor.

Indian customers - especially younger buyers between 18-35 - expect near-instant responses. They are used to Swiggy confirming in 30 seconds, Zomato updating them every 2 minutes, and Amazon resolving issues in real time.

Your business cannot staff a 24/7 support team for ₹80,000/month. But an AI chatbot can deliver that experience for ₹3,000-₹8,000/month.

What is an AI Chatbot, and How is it Different from a Basic Bot?

Most "bots" you have encountered are rule-based: they show you a menu of numbered options, and if you type anything unexpected, they say "Sorry, I did not understand that."

An AI chatbot is fundamentally different. It:

Understands natural language - "Do you guys do home visits?" is understood the same as "Can your team come to my location?"
Is trained on your specific business knowledge: your products, services, prices, policies, and FAQs
Handles follow-up questions within the same conversation
Knows when a question is too complex and hands off to a human agent with the full chat context
Learns and improves over time

Where AI Chatbots Work in Indian Business Contexts

WhatsApp Business (Highest ROI for Indian Businesses)

India has 500 million WhatsApp users. Your customers are already there. An AI chatbot integrated with WhatsApp Business API can:

Reply to customer product queries automatically
Send order confirmations, dispatch updates, and delivery alerts
Accept service booking requests
Send payment reminders with UPI links
Run promotional broadcasts (with user consent)

This is not a WhatsApp number with a person on the other end. It is an AI that handles 200 conversations simultaneously, at any hour.

Website Chat Widget

A chat bubble in the bottom-right corner of your website that immediately engages visitors:

"Hi! What brings you to our site today?"
Answers questions about your services
Qualifies leads ("What is your approximate budget?")
Books consultation calls directly into your calendar
Captures name, email, and phone before the conversation ends

Industry average: Website chatbots increase lead capture by 40-60% compared to passive contact forms.

Instagram and Facebook DM Automation

If your business gets product enquiries through Instagram DMs, an AI integration can auto-respond with product details, pricing, and a purchase link - turning a social media interaction into a direct sale.

Real Business Results: Before and After AI Chatbots

Metric	Before Chatbot	After Chatbot
Average first response time	6-14 hours	Under 90 seconds
Support queries handled by AI	0%	65-80%
Human agent workload	100% of queries	20-35% of queries
Lead capture rate (website)	8% of visitors	22% of visitors
Customer satisfaction score	3.6 / 5	4.4 / 5
Monthly cost (vs. 1 support staff)	₹25,000-₹40,000/month	₹3,000-₹8,000/month

5 Types of Indian Businesses That Benefit Most from AI Chatbots

1. Jewellery and Retail Stores

Customers ask about gold rate, making charges, available designs, and delivery. An AI chatbot answers these instantly - even linking to product photos - freeing your sales staff for in-person customers.

2. Real Estate Agencies

Property enquiries come at all hours. An AI chatbot qualifies the buyer (budget, location preference, BHK type), schedules site visits, and passes hot leads to agents automatically.

3. Clinics and Diagnostic Centres

Patients ask about services, fees, timing, and insurance acceptance. An AI chatbot books appointments, sends reminders, and reduces no-shows - without your receptionist picking up the phone.

4. Educational Institutes and Coaching Centres

Prospective students ask about courses, fees, faculty, and results. An AI chatbot answers, collects contact details, and routes serious enquiries to admissions counsellors.

5. E-Commerce and D2C Brands

AI handles "Where is my order?", "I want to return this", and "Do you have this in size M?" - the three most common and most repetitive support queries in Indian e-commerce.

How Mohit Technology Builds AI Chatbots

Unlike generic chatbot platforms (ManyChat, Tidio) that use a fixed menu structure, Mohit Technology builds custom AI chatbots powered by large language models trained on your business data.

What that means for you:

The chatbot knows every product you sell, at the current price
It handles follow-up questions naturally, not robotically
It integrates with your CRM, ERP, or order management system
It escalates to your team on WhatsApp or email when needed
It speaks in the tone and language of your brand

And critically: You own the system. There are no per-message fees, no platform lock-in, and no subscription that doubles your cost when you hit a usage limit.

Cost of an AI Chatbot for an Indian Business

Chatbot Type	Cost	Monthly Maintenance
Basic FAQ bot (website only)	₹40K - ₹80K	₹2,000 - ₹4,000
AI-powered site + WhatsApp chatbot	₹1L - ₹2.5L	₹4,000 - ₹8,000
Full CRM-integrated lead chatbot	₹2L - ₹4.5L	₹6,000 - ₹12,000
Enterprise multi-channel AI agent	₹5L - ₹12L+	Custom

How to Get Started in 3 Steps

Step 1: List the top 20 questions your customers ask repeatedly. These become the chatbot training data.

Step 2: Choose where your customers are most active - WhatsApp, your website, or both.

Step 3: Share these with Mohit Technology. We will build a working prototype in 2-3 weeks and you test it before going live.

Book a free AI Chatbot demo - We will show you a live example of an AI chatbot built for a business similar to yours, and give you a transparent quote on the same call.